This privacy policy applies to http://auslicence.com.au

About this privacy policy

This privacy policy sets out how we collect, use and disclose information collected through http://auslicence.com.au

This privacy policy does not apply to external websites that are linked on the http://auslicence.com.au website. The auslicence is not responsible for, and does not endorse or otherwise approve, the content, privacy policies or practices of third-party websites that are linked on the auslicence.com.au website. If you follow a link to another website from http://auslicence.com.au, we recommend that you to read the privacy statement or policy of that other website to understand what it does with your information.

Information that we collect

Learner’s personal information

• 1. Name
• 2. Date of Birth
• 3. Pickup address
• 4. Email address
• 5. Telephone number or mobile phone number
• 6. Details of the services you have purchased
• 7. Billing address and payment detail (which is stored through stripe.com not at auslicence.com.au)
• 8. Any additional information you have provided

Auslicence collect the learner’s information through account settings, purchases and will pass this information onto Driving Instructors for driving lesson purposes.

Instructor’s personal information

• 1. Name
• 2. Date of Birth
• 3. Gender
• 4. Email address
• 5. Telephone number or mobile phone number
• 6. Bank details
• 7. Driver’s licence details
• 8. Driving instructor’s licence details
• 9. Working with Children Check details
• 10. Vehicle registration numbers

Auslicence collect the instructor’s information through account settings, registration and will pass clauses 1, 3, 5, 10 of instructor’s personal information to Learner Drivers for driving lesson purposes.

Website visit data

When you view pages on http://auslicence.com.au, some technical information is collected about your visit. For example:

• • your server address
• • your top-level domain name (e.g. .com, .au, .gov)
• • the date and the time of your visit
• • the pages you accessed
• • the address of the last website you visited
• • the type of browser and operating system you are using
• • what devices and operating systems you used to access our site.

Only some of this information may be considered to be personal information.

Automatic collection through the website – use of cookies

When you visit http://auslicence.com.au, some statistical information is collected about how you interact with the website (e.g. when you visited, what you do on the site and whether you complete any transactions on the website). We use 'cookies' to collect this type of information. A cookie is a small block of data that is shared between a web server and your computer's browser

If you do not want cookies to be placed on your computer, you can disable them using your web browser. If you opt out of using cookies, some of the features on this website may not function fully and your ability to browse, read and download information may be impaired.

Automatic collection by third parties

We use online tools to gather information about visitors to our website and to help us improve our website and deliver our services. We use software provided by third party vendors, including the following

• • Google Analytics – a web analytics service that we use to collect data about how you use our site and services.
• • Hotjar – is used to better understand how you interact with our website. For example:
  o How long you are on pages
  o Which links are used
  o Which pages you’re on
  

To find out more about how these third parties handle your personal information, please review their privacy policies

Information that we don’t collect

Payment detail

At Auslicence, we use third party company Stripe http://stripe.com to process and store payment details and information. Auslicence does not collect and Auslicence is not responsible for the collection and security of your payment details.

Use and disclosure

Personal information

The personal information you provide us through http://auslicence.com.au will be used for the primary purpose for which it was collected as below:

• • To set up an auslicence account.
• • To purchase driving lessons or process a transaction you requested.
• • to allow us to respond to your questions or feedback.
• • for marketing purposes with your permission.
• • For contact purposes between Driving instructors and Learners in the provision of driving lessons.

Auslicence also use other companies, agents, contractors within or outside Australia to provide the following:

• • Information technology providers
• • Administration and customer services
• • Delivery and marketing
• • Payment methods

Use of web analytics data

We use the information collected about how you use http://auslicence.com.au and how the website performs during your visit for statistical and system administration purposes. We do this to help:

• • monitor and understand usage trends to make sure http://auslicence.com.au is meeting the needs of its users;
• • understand and enhance your experience of http://auslicence.com.au (for example, to improve content or make performance improvements);
• • monitor and protect auslicence.com.au from cyber security threats.

We do not use this information to identify you or match it with any other personal information we collect from you.

Other use and disclosure

We may also use or disclose your personal information:

• • for a purpose related to that for which it was collected if you have consented to that use or disclosure, or if you would reasonably expect the personal information would be used for that related purpose
• • where required or permitted by a law of Western Australia (e.g. under the Freedom of Information Act 1992); or
• • if we are required by law to do so (e.g. by a court or tribunal order, or a law of the Commonwealth).

Your personal information will at all times be dealt with in accordance with the applicable legislation in Western Australia and consistent with any legal obligation (including the State Records Act 2000).

Data storage

Your data is stored at http://vultr.com ‘s database. Payment details are stored at http://stripe.com

Policy modification

Auslicence has the right to change or modify this privacy policy anytime and will notify you what has been changed.

Changes will take effect immediately so please check it regularly

Access and correction

You may request access to documents that contain your personal information which are in our possession. You may also request the correction of which we hold that contain your personal information if you believe that personal information is incorrect, incomplete or out of date. In some cases, you request will be dealt with in accordance with the Freedom of Information Act 1992.

Contact us

If you have any questions relating to privacy, please contact us using the Contact page on our website http://auslicence.com.au